Help Desk
TEKsystems is looking for qualified candidates to provide extensive first level technical assistance/phone or email support to all internal employees and venders. Resolve various workstation issues, document and assess problem before redirecting to second level support as appropriate to ensure timely resolution. Set-up Remote access software on employee home workstations and laptops, and resolve workstation, network, and user account problems.
Qualified candidates will have and be:
- Solid Customer Service
- Proficient with Windows XP
- Excellent typing skills
- Familiar with Remedy ticketing system
- Flexible working any shift
Required Skills for Help Desk Job:
- CUSTOMER SERVICE
- CALL CENTER SUPPORT
- WINDOWS XP
Join TEKsystems® and get your career on the fast track. As the leading technology staffing and services firm, we are passionate about deploying high-caliber IT and communications expertise. To satisfy our constant need for expertise, we actively seek talented Technical Professionals with all levels of information technology and communications skills. TEKsystems knows that every professional has different needs, so we'll work together to determine a suitable benefits package. We offer options to our Technical Professionals that could include: a health plan, 401k, provisions for vacation and holiday pay, and technical and professional training. With a foundation as the nation's largest IT staffing firm, we've become a billion-dollar services company by blending superior client service with an unrivaled ability to source and manage talent to precise specifications, resulting in successful technology executions. Allegis Group and its subsidiaries are equal opportunity employers. M/F/D/V
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